FAQ PAGE
we're happy to answer any questions
How do I inquire about an upcoming visit or wedding taxi?
Please send me an email or a text message with your information. Once I gather your information, I will connect you the app Pet Pocketbook that I use for booking appointments, where you will have access to create your account, add in all your info and your pets info.
What is Petpocketbook?
Pet Pocketbook is an app that I use to book appointments. It's super user-friendly. Clients also have access to it as well to book, cancel, and modify appointments. They can also see their upcoming appointments and more!
How do I Pay for a visit?
Pet Pocketbook makes everything simple. Once visits are complete, an invoice will be sent directly to the email on file. You can either pay with Zelle, Apple Pay, Cash, Check, or through Pet Pocketbook. Pet Pocketbook does charge a 5% service charge**
Can we do a meet & Get Prior?
We always do meet and greets prior to ensure that both the client and staff feel safe and comfortable!